IT Business Lead

One of our customers is seeking an IT Business Lead to sit onsite in Knightdale North Carolina to serve as the primary IT leader supporting a growing manufacturing operation. This individual will serve as the primary face of IT for the business and act as the bridge between manufacturing leadership, business stakeholders, and Siemens' global IT organization. While maintaining a strong technical understanding of infrastructure and operations, the focus of the role is helping the business navigate a complex IT environment consisting of hundreds of global services, determining priorities, driving stakeholder alignment, and ensuring local teams receive value from enterprise IT offerings.
This person will work closely with the CFO, plant leadership, procurement teams, and operational stakeholders to understand business objectives, manage IT demand, prioritize initiatives, and coordinate execution across global service owners. They will support manufacturing operations, endpoint services, network infrastructure, production technology, cybersecurity initiatives, budgeting discussions, IT roadmaps, and site growth efforts.
Success in this role requires someone who can troubleshoot operational issues on the floor, facilitate stakeholder meetings, discuss budgets and priorities with executives, and effectively influence teams they do not directly manage. The ideal candidate is a "jack-of-all-trades" IT leader who combines strong technical knowledge with business partnership, communication, and organizational skills.

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- 5+ years of IT operations, IT business partner, infrastructure support, or manufacturing IT experience
o Well-rounded IT background (networking, infrastructure, endpoints, operations support) with a willingness to be hands-on
- Experience supporting IT in a manufacturing, warehouse, industrial, or production environment
- Strong project management and stakeholder management experience
- Ability to communicate with both plant-floor personnel and executive leadership (CFO, Plant Managers, Procurement)

Experience in electrification, EV charging, eMobility, energy, or industrial automation
- Experience supporting shop-floor technology, industrial PCs, scanners, printers, and production equipment
- IT/OT experience in a manufacturing environment
- Experience managing IT budgets, forecasting, and vendor relationships
- Exposure to SAP, Salesforce, Microsoft Dynamics, MES, or cybersecurity initiatives

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.