Job Description
The PB Claims Analyst will work Monday through Friday schedule from 8:00 AM to 5:00 PM, with occasional evenings and weekends as needed. Each day will begin with hands-on production support, focusing on claims processing responsibilities within Epic, including managing workflows and ensuring timely resolution of issues. The analyst will actively monitor and work through assigned tickets, maintaining accuracy, and meeting quick turnaround expectations in a fast-paced environment. In addition to production work, the role requires staying current on system updates and workload priorities while collaborating closely with the team. The analyst will also participate in multiple recurring meetings throughout the week, typically 5–6, including all-analyst Epic team meetings, PB-specific calls, and twice-weekly Epic technical support sessions, along with additional ad hoc meetings as needed.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Minimum 2+ years of experience as an Epic PB Analyst
Experience in ambulatory professional billing (PB)
Epic PB Certification
Strong background in claims and remits processing
Experience with RMO payer mapping
Nice to Have Skills & Experience
Experience working within a ticketing system
Other Epic Certifications
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.