Digital Experience Manager

Post Date

May 18, 2026

Location

Durham,
North Carolina

ZIP/Postal Code

27701
US
Jul 25, 2026 Insight Global

Job Type

Contract

Category

Project Manager

Req #

RAL-c637d35e-edbe-4053-a45e-042966188846

Pay Rate

$59 - $74 (hourly estimate)

Job Description

Product Ownership & Delivery
• Manage website backlog, participate in Agile ceremonies, support UAT
• Own release quality and governance approvals
• Partner with offshore squads and ensure delivery
• Work directly with brand teams, marketers, and agencies
• Review briefs, designs, and outputs for quality + compliance
• Serve as primary POC for Design System adherence
• Drive adoption of GSK’s Continuum Design System
• Ensure consistency across ~100 websites
• Track component usage, enforce standards, manage updates
AI / Automation (KEY DIFFERENTIATOR)
• Use GSK’s agentic platform to streamline workflows
• Write/refine prompts to generate:
o Content drafts
o QA/testing outputs

Performance & Optimization
• Own site health metrics:
o SEO / GEO
o Page speed
o Accessibility
• Leverage analytics, testing, and personalization to improve UX.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

• 5+ years web product ownership / digital experience management
• Strong Agile experience (backlog, sprints, UAT)
• Experience managing end-to-end website lifecycle
• Proven experience working with creative agencies + cross-functional teams
• Experience driving or enforcing a Design System
• FIGMA
• Hands-on experience with:
o AI tools / automation / prompt engineering

Nice to Have Skills & Experience

• Pharma / regulated industry background (GSK highly prefers)
• Experience supporting Promotional Review / compliance workflows
• Exposure to:
o React / Next.js
o Headless CMS
o CI/CD pipelines

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.