Director of Operations

Insight Global is seeking a Director of Operations in the Wilmington/Fayetteville, NC market to lead field operations across overhead and underground electric distribution projects. This role is heavily focused on utility distribution infrastructure, including coordination with utility providers, contractors, and external crews supporting power delivery systems.
This is not a facilities-based role. The Director will oversee work happening outside of buildings, including pole line work, underground distribution, and utility-facing construction activities.
The Director will have full ownership of regional operations, including P&L, safety, execution, and client delivery. They will lead multiple Operations Managers and field teams, ensuring projects are delivered on time and in alignment with utility standards.
Key responsibilities include:
• Leading day-to-day execution of overhead and underground distribution projects
• Managing relationships with utilities, subcontractors, and field crews
• Driving safety, quality, and production across distributed job sites
• Owning regional P&L, budgets, forecasting, and performance metrics
• Supporting job setup, planning, and field issue resolution
• Providing leadership presence in the field when needed across active work sites

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 10+ years of experience in electric utility distribution or utility construction
• Direct experience supporting overhead and/or underground distribution projects
• Experience working with utility companies, contractors, and external crews (not solely internal facilities teams)
• Demonstrated experience managing field-based operations across multiple job sites
• Prior P&L ownership or budget responsibility
• Experience leading supervisors, field teams, or operations managers
• Ability to read and interpret distribution prints and job packages
• Strong understanding of distribution voltages (sub-transmission down through secondary)

• Experience in contractor-led utility services environments
• Background in pole line construction, UG trenching, or distribution upgrades
• Familiarity with utility standards, right-of-way work, permitting

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.