Jira Administrator

We are seeking an experienced Jira Administrator/ Scrum Master / Agile Delivery Lead to drive high-quality delivery across multiple initiatives for one of our Financial clients. This role functions similarly to a Scrum Master in terms of ownership, visibility, and stakeholder interaction, but without responsibility for Scrum ceremonies or Agile coaching. The individual will serve as a central point of coordination for delivery execution, owning Jira standards, translating business requirements, and ensuring work is clearly tracked and communicated. The ideal candidate is highly organized, data-driven, and comfortable partnering with both technical teams and business stakeholders to drive informed decisions and consistent delivery outcomes. This role combines strong Agile leadership, hands-on Jira expertise, and executive-level reporting to ensure teams are aligned, risks are actively managed, and delivery commitments are met. This role is 3x onsite in Charlotte, NC.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Extensive hands-on Jira ownership experience (configuration, standards, boards, workflows, reporting)
• Experience acting as a central delivery point of contact for business and technical teams
• Strong ability to translate business needs into structured Jira work
• Advanced Excel skills (pivot tables, data analysis, reporting)
• Experience creating stakeholder-facing PowerPoint presentations
• Strong business judgment with the ability to interpret data and support decision-making
• Excellent collaboration and communication skills across multiple teams

• Experience supporting delivery execution in fast-paced enterprise environments
• Background working closely with product, technology, or operations teams
• Experience establishing Jira governance, usage standards, or best practices
• Comfort presenting insights and recommendations to senior stakeholders
• Exposure to Agile environments (no ceremony ownership required)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.