Monitoring Tools Engineer

We are seeking an experienced Monitoring Tools Engineer to support and enhance bank-wide monitoring platforms. This role focuses on improving monitoring and operational readiness by implementing accurate thresholds, alerts, and dashboards. You will serve as a trusted technical resource and thought leader, ensuring issues can be detected and diagnosed earlier—reducing mean time to repair (MTTR) and preventing incidents from reaching production.
This role requires deep expertise in enterprise-class monitoring tools, strong collaboration with application and production support teams, and the ability to drive adoption of monitoring best practices across the organization. The right candidate will be instrumental in advancing proactive monitoring capabilities and enabling applications to run more reliably than ever before.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 3+ years of hands-on experience configuring and troubleshooting Dynatrace components
• 3+ years of hands-on experience configuring and troubleshooting Splunk components
• Experience with operational scripting and process improvement
• Strong understanding of application architecture, databases, networking, and system interdependencies
• Familiarity with IT operations processes (e.g., ITIL)
• Experience with both Unix and Windows operating systems
• General knowledge of:
o Large-scale data sets
o DNS and BIND
o IPsec VPNs and NAT
o Windows Batch, VBScript, PowerShell, or vSphere PowerCLI

• Background as a Systems Administrator (SA), DBA, or Middleware Engineer
• Experience supporting enterprise-scale, globally distributed environments

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.