AV Lead Technician

One of Insight Global's clients is looking to hire for a Lead AV Technician to be an onsite expert for audiovisual integration projects, from installation and configuration to commissioning and client handoff. They will be responsible for guiding teams of technicians and subcontractors to ensure that projects are completed on time and within budget.

What will the Lead AV Technician do?

Own the Process: Oversee AV system installations from start to finish—including pulling cable, installing hardware, and commissioning systems.
Lead the Crew: Supervise 2–8 technicians and subcontractors across projects, setting clear expectations and coaching best practices on-site.
Interpret and Execute: Read AV system drawings, schematics, and construction plans to guide efficient and high-quality installations.
Train and Support: Provide hands-on training to technicians, sharing your expertise in audio/video integration, network setup, and system testing.
Solve in Real Time: Diagnose issues logically and efficiently, using your technical know-how to resolve problems on the spot.
Communicate Proactively: Keep the team and clients updated on job progress, timelines, and issues—ensuring transparency and trust.
Document and Track: Maintain accurate reports, site logs, and task assignments using Smartsheet and other tools.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 3–5 years of experience leading large-scale audiovisual integration projects.
- Strong knowledge of AV systems, signal flow, displays, projectors, control systems, and rack installations.
- Proven ability to manage multiple projects and lead technicians across various sites.
- Ability to interpret cabling schedules, riser diagrams, and construction documentation.
- Experience with installation tools, test equipment, and structured wiring practices.
- Excellent communication and leadership skills—comfortable training teams and interfacing with clients.
- Basic understanding of AV networking and IP-based systems.
- OSHA 30 Certification required.
- Proficiency with Microsoft Office 365 and basic
- Willingness and ability to travel up to 50%
- Clean driving record and background

- Industry certifications a plus (CTS, Crestron, Extron, Polycom, Biamp, etc.).
- Smartsheet experience preferred.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.