Job Description
We’re seeking a polished, friendly professional to run our reception desk: answer/transfer calls (Yealink VOIP), greet visitors, and log/distribute FedEx/UPS/USPS mail. Light data entry and basic Microsoft 365 (Word/Excel/Outlook) tasks as assigned. Training provided. Ideal candidates bring strong phone etiquette, attention to detail, and a customer‑first mindset. Prior reception or VOIP experience is a plus, but not required. On‑site role.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Prior reception/front‑desk or administrative experience
Professional presence with a warm, welcoming demeanor; polished verbal communication and phone etiquette
Customer service mindset—confident greeting visitors and making a strong first impression
Proficiency with Microsoft 365 (Outlook, Word, Excel) for email, basic documents, and simple tracking
Detail orientation & reliability—accurate logging of packages/mail and consistent follow‑through; familiarity with basic mail/courier workflows (FedEx/UPS/USPS logs and distribution)
Comfort at a front desk: answering, screening, and transferring calls to the proper person/department
Willingness to learn; able to complete structured training and follow standard operating procedures
Discretion with visitor information, mail, and internal communications
Nice to Have Skills & Experience
Experience with multi‑line VOIP phones (Yealink experience a plus)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.