Job Description
An employer is seeking a Junior AI Engineer to support a large financial institution sitting in Charlotte, NC. This engineer will help build intelligent workflows that enhance operational efficiency—starting with tools that assist customer service agents through automated notetaking and task support. The ideal candidate has hands-on experience with Python, AWS, and modern AI frameworks.
Responsibilities
• Collaborate with cross-functional teams to identify opportunities for AI-driven automation
• Build and deploy Python-based AI workflows that support customer service operations
• Integrate LLMs or agentic AI tools to assist with notetaking and task summarization
• Ensure alignment with enterprise quality standards and data governance policies
• Support testing and validation of AI models within CI/CD pipelines
• Document environment setup, data provisioning strategies, and model performance metrics
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 2+ years of experience working with modern AI paradigms (e.g., LLMs, NLP, agentic AI)
• Proficiency in Python scripting for automation and model integration
• Experience with AWS services such as S3, Lambda, DynamoDB, and CloudWatch
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.