REMOTE - UX Researcher

Post Date

May 19, 2025

Location

Charlotte,
North Carolina

ZIP/Postal Code

28262
US
Aug 06, 2025 Insight Global

Job Type

Contract

Category

Programmer / Developer

Req #

CLT-765765

Pay Rate

$56 - $70 (hourly estimate)

Job Description

An employer is looking to add a UX Researcher to their UX and Product design teams. The UX Researcher role collaborates with UX, product and technology partners to fully understand the customer journey, potential gaps, and opportunities according to their discipline in each user experience. This role builds and develops the UX team's knowledge and skill set and best practices. You will work on multiple portfolios of products, running studies, research planning, competitor research and mixed methods research.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Required Skills & Experience

5+ years of UX Research Experience

Thorough Experience with UI/Product/Business Teams for End-to-End lifecycle

Expertise with tools: Figma, Confluence, User Testing, UserZoom, Qualtrics.

Expertise with Qualitative Research / Participant Interviewing

Nice to Have Skills & Experience

Human-Centric Research

Financial Services Product Experience

Experience working with Senior Leadership Stakeholders

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.