Insight Global is looking for a highly motivated, communicative individual to work for one of our large logistics companies. Daily, this candidate will:
- Review customer accounts and send out statements
- Manage and resolve outstanding invoices, as well as delinquent accounts
o Negotiate payment terms
o Reconcile accounts alongside customer service, sales support, and accounts receivable
o Provide recommendations for write-offs and adjustments, and handle payment disputes
o Audit aging reports and track / initiate collections
- Resolve payment discrepancies and collect overdue balances
- Recommend account management strategies to leadership
- Ensure billing accuracy and correct disputed invoices
- Report deficiencies, implement improvements, and identify dispute causes
- Maintain contact with customers in collections tool
- Process customer refunds, cash application offsets, and write-off requests
- Provide documentation of all collection activities in the AR system
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
here.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
- Strong Excel experience using v-lookups and pivot tables
- Prior experience doing reconciliation
- Experience with either commercial accounts receivables, cash application, or billing
- Excellent written and verbal communication skills with a problem-solving and analytical mindset
- Ability to learn and become proficient in new software programs
- Knowledge or experience in freight, logistics, or transportation
- Bachelors degree, military experience, or equivalent experience
- Bilingual
- Ability to teach others when needed
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.