Tech Support

Post Date

Apr 10, 2025

Location

Raleigh,
North Carolina

ZIP/Postal Code

27614
US
Aug 29, 2025 Insight Global

Job Type

Contract-to-perm

Category

Help Desk

Req #

RAL-774943

Pay Rate

$17 - $21 (hourly estimate)

Job Description

Maintain and support corporate office computer network and users.
Provide help desk support for corporate office and hotel properties for hosted applications, systems and services.
Perform basic computer training for corporate staff on network functions and applications.
Provide technical support for High-Speed Internet Systems.
Monitor and ensure corporate and hotel network security.
Perform scheduled server and hardware maintenance tasks as outlined in recurring task assignments.
Assist in ensuring backup systems are correctly functioning and user data is protected, and recovery practices are tested.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available here.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

1-2 years of technical work experience
Customer service experience
Desire to learn and grow

Nice to Have Skills & Experience

Hospitality experience
Bachelor's or associate degree
Any certifications

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.