This position provides insight critical to enhancing the Information Technology (IT) departments operations, processes, and service capabilities. Analyzes technology and data to identify discrepancies or areas of improvement. Supports efforts to develop and manage technological assets. Serves as a resource on advanced analytics or technological matters, providing reports and recommendations to management. May assist in configuration management, data collection, and the development of improved based on analysis results.
Analysis - Analyzes IT processes and data to identify trends and areas of improvement. Recommends corrective actions, process changes, or technical solutions. May assist in data verification projects.
Technical Support - Performs a variety of technical tasks in support of IT programs, databases, systems, processes, or operations. Assists management with special projects and audits. May develop, support, and maintain IT Asset and Configuration Management efforts.
Technical Expertise - Provides consultative guidance to associate, management, and the department on developing tools, processes, and reporting that aids servicing capabilities. Maintains strong knowledge of new technologies and industry best practices.
Communication - Effectively communicates findings to all levels of the organization and works across teams and business units as needed to meet the needs of the department and organization.
Business Strategy - Enables strategic insight for management into IT operations, processes, and service capabilities. Provides recommendations and support for continuous improvement initiatives. Assists in the development of department policies, procedures, and standards. Effectively collaborates with other areas within IT on identifying and implementing changes.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.