CRM Specialist

Post Date

Jul 01, 2024

Location

Charlotte,
North Carolina

ZIP/Postal Code

28202
US
Oct 06, 2025 Insight Global

Job Type

Contract

Category

Designer

Req #

CLT-715562

Pay Rate

$38 - $47 (hourly estimate)

Job Description

The CRM Specialist will be responsible for the overall strategy and best practices for all email execution across all brands. 30% of their time will be spent managing weekly promotion executions. This will include start to finish strategy for all promotions. They will make decisions around content, partner with the brand teams to check for accuracy, handle the briefs and documentation as well as the QA. 50% of their time will be spent working on automation experience, both new and enhancements. The last 20% of their time is dedicated to the management/being a SME centered around data -- setting business requirements around data as well as ensuring data quality. This person will report to the CRM Manager.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- 5+ years of overall CRM experience

- Must be data focused -- data results oriented, analytical thinking, etc.

- Experience with one or more CRM platforms -- Salesforce, Zeta, etc.

Nice to Have Skills & Experience

- Experience with Zeta

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.