Program Manager

Post Date

Feb 20, 2024

Location

Charlotte,
North Carolina

ZIP/Postal Code

28273
US
Oct 01, 2025 Insight Global

Job Type

Contract

Category

Corporate Operations

Req #

CLT-684262

Pay Rate

$36 - $54 (hourly estimate)

Job Description

Insight Global is looking for a Program Manager (Website Redesign/eCommerce) to sit in Charlotte, NC. Daily responsibilities include:

* Work with a diverse set of stakeholders across Marketing, Sales, Operations, IT, and Support to manage the Website Redesign Program

* Establish comprehensive schedules with dependencies, clearly identifying the dynamic critical path as efforts progress across the program lifecycle

* Develop KPIs to track program progress and make recommendations to adjust tactics as appropriate

* Drive internal change management including buy-in and support from all-levels of the organization

* Maintain, track, and update program risks, upcoming milestones, and team priorities while ensuring cross functional alignment and agreement

* Identify project constraints, their impact, and develop mitigation plans

* Coordinate and facilitate cross functional solutions to mitigate risks, keeping progress commitments on track

* Effectively communicate program vision, goals, status, progress, and risks to stakeholder groups, tailoring communication, artifacts, style, and information to meet the needs of the stakeholders and to gain alignment and support

* Present to senior leadership teams

* Synthesize issues in an actionable form to leadership

* Plan, prioritize, and manage multiple workstreams or project simultaneously

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

- 4-5 years of Program Management Experience

- 1-2 years of experience in an eCommerce environment, B2B online portal, OR digital product redesign projects

- Bachelor's Degree in Human-Computer Interaction, Human Factors, Psychology, Anthropology, Computer Science, Information Science, or a related field.

- Experience with Agile project management methodologies

Nice to Have Skills & Experience

- MBA or other advanced business degree

- Business consulting experience

- Experience with Waterfall project management methodologies

- Experience in the CEDIA, Security, Commercial integrator space

- Experience using Jira and Confluence

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.