Business Analyst w. ITIL Certification (CMDB)

Post Date

Feb 06, 2024

Location

Charlotte,
North Carolina

ZIP/Postal Code

28217
US
Nov 11, 2025 Insight Global

Job Type

Contract

Category

Business Analyst (BA)

Req #

CLT-680548

Pay Rate

$44 - $66 (hourly estimate)

Job Description

Reviews, analyzes, and evaluates information technology systems operations. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. Identifies, documents, reports and tracks system issues. Supports the process of translating business needs into formal technical requirement deliverables. . 5-10 years of experience.

Required Skills & Experience

Looking for 8 to 10 years of experience

ITIL certified

Specially looking for CMDB Experience (Configuration Management Database)

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.