Job Description
The Senior Salesforce Experience Designer is a talented practitioner responsible for the design and delivery of exceptional interaction and visual designs for our customers utilizing a user-centered design methodology. This individual has a strong foundation of Salesforce understanding and experience in Salesforce Lightning Design system. The Senior Salesforce Experience Designer works closely with digital experience design team members, product owners, strategists, and stakeholders to understand business goals and translate those goals into designs (custom or native) that enhance the overall end-user experience.
The SDSED works in a multidisciplinary environment, and in a collaborative fashion, on experience design activities throughout the software development lifecycle, often with numerous design initiatives occurring concurrently.
This individual contributes to the design of interactive user interfaces across Salesforce and other commercial products as needed.
Simplifies and unifies complex information into intuitive interactions, flows, charts, graphs, and other forms of visual representation for Salesforce utilizing the Lightning Design System
Experienced in customer-centered design, generating workflows & user journeys, and creating wireframes and high-fidelity designs
Has extensive knowledge of Salesforce platform and expert level understanding of the Salesforce Lightning design system
Expert level experience designing Salesforce Lightning interfaces
Works directly with developers to turn wireframes and other visualizations into production ready prototypes based on Lightning components and patterns, and if needed, our design system language
Performs reviews of developed pages to ensure adherence to standards
Facilitates feedback reviews of prototypes to validate design concepts with end users
May run workshops and design studios with stakeholders and customers
Required Skills & Experience
Salesforce UXD Certification preferred
Skilled practitioner with expertise in the design, production and presentation of Salesforce user interface designs that support the needs of the customer
Excellent oral, written and presentation skills
Proven ability to effectively communicate abstract concepts to audiences that are not skilled in a UX discipline
Demonstrated experience with user-centered design patterns and methodologies, including but not limited to Salesforce domain
Extensive knowledge with Agile software methodologies. Formal training in one or more recognized Agile methodologies (Scrum, XP, kanban, etc.) or toolsets (JIRA, Rally, etc.)
Comfort with ambiguity, complexity, and passion for challenges
Detail-oriented self-starter with ability to work independently and as part of a team
Working knowledge of design tools such as Axure, Adobe CS or similar
Portfolio to show examples of Salesforce design work and other UX design work using Axure RP
Ability to travel occasionally for workshops and meetings
The ideal candidate would also have:
Experience in Insurance, FinTech or Financial Services, as a User Experience Designer, leading large, enterprise-wide work efforts across a multi-disciplinary team
Basic understanding of HTML, JavaScript, and CSS.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.