Job Description
Job Description: The Ambulatory Application Analyst is primarily responsible for the development, deployment, training, post-implementation support, product design and testing cycles of the Electronic Health Record (EHR). This includes planning, performing, managing, and supporting identified EHR users in the enterprise environment.
Job Responsibilities:
* Provide identified liaison services between Epic and identified Maestro Care EHR application, deployment, and development staff. Assist in the creation and execution of deployment tasks, clinical workflow interpretation, and participate in Maestro Care EHR application build, testing, and support. Advise and assist with educational issues, including cross-training of team members, end-users and DHTS Service Desk via face-to-face, via phone or email and via training classes.
* Act as a Maestro Care EHR application expert for base functionality. Update test plans to account for testing of new features with all releases.
* Perform in-depth analysis of end-user department workflows, data collection, report details, and other technical issues associated with Epic software as they relate to system design and build decisions
* Proactively complete assigned Maestro Care application deployment(s), management and testing tasks within defined timeline
* Build, test, and debug Epic application(s) to ensure the system meets end-user requirements
* Responsible for writing and executing test plans, documenting and resolving defects within Quality Center
* Document system and user procedures as necessary within ServiceNow
Required Skills & Experience
Must Haves:
* Epic Ambulatory certification
* On-call end-to-end customer support experience
* Minimum 5 years of experience with the design, implementation, build, testing, and support of Epic Ambulatory application
Nice to Have Skills & Experience
clinical background
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.