Job Description
This Claims Analyst Contractor position requires an advanced understanding of property and casualty claims. Both primary insurance and reinsurance claim handling experience are preferred. The candidate should have the ability to independently handle a volume of complex reinsurance claims and be able to recognize claim issues which require escalation to claim experts or management. The position is an integral part of SCOR's client focused initiative and requires not only a certain level of claim expertise but also the ability to deliver excellent customer service to stakeholders and clients, both internal and external to SCOR.
A Senior Claims Analyst will have assigned accounts and manage claims emanating from those accounts. He/she will communicate regularly with internal staff (i.e., claim experts, management, accounting, underwriters, etc.) and externally with brokers and clients. The Claims Analyst will be involved in project based initiatives commensurate with the needs of the organization. This is a high volume assignment with specific output goals.
The Senior Claims Analyst Contract position is considered a temporary position. This position is contracted for an initial six month period and renewed every six months as needed.
Required Skills & Experience
Oversee and manage a portfolio claims related to reinsurance P&C accounts which entails:
* Previewing all incoming mail on assigned accounts to determine financial impact
* Creating, closing and/or following up on all claims assigned, both manually and electronically
* Collaborating and assisting in the account management of assigned accounts, often with other internal department representatives
* Transacting on assigned claims within his/her authority
* Recognizing and referring all claims which require further review by others within the claim department
* Working effectively with others within the claim department, particularly with other claim experts and analysts, to ensure prompt turnaround and response to clients
Nice to Have Skills & Experience
Experience: The candidate should have at least 10 to 15 years of combined insurance/reinsurance property and casualty claim handling experience; varying levels of expertise and experience will be considered.
Personal Competences: Competency with claim handling systems,
* Proven ability to act as part of a team yet dependable enough to operate independently when required
* Microsoft Office suite and basic office management systems and procedures required.
* Flexibility and adaptability required in order to manage volume.
* Good verbal and written communication skills
* Excellent time management skills and ability to multi-task and set priorities.
* Familiarity with claims emanating from standard lines of business (i.e., auto and general liability, property, workers compensation, etc.); experience in dealing with other types of claims a plus (i.e., credit & surety, professional liability, etc.).
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.