Insight Global is looking for a Network Support Analyst for a large foodservice organization in Charlotte, NC. This position will work in a Digital Services Organization and will primarily configure and support mobile solutions while also assisting with network setups, configurations, and support. This individual will interface with Cyber Security and Technology Delivery and Implementation teams, Internet Service Providers, POS vendors, and unit operators/managers.
3+ years' experience with remote problem diagnosis, troubleshooting, and issue resolution of software and hardware configuration problems in a LAN/WAN environment
Extensive knowledge of TCP/IP, DNS, Firewalls, ACLs, VPN, Cisco IOS
Ability to establish and maintain strong working rapport with users, vendors and network engineering staff in a dynamic team-oriented environment
Excellent verbal and written communication skills
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.