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Workday Configuration Analyst

Post Date

Sep 06, 2023

Location

Charlotte,
North Carolina

ZIP/Postal Code

28202
US
Sep 14, 2025 Insight Global

Job Type

Contract,Perm Possible

Category

Computer Operator

Req #

CLT-649036

Pay Rate

$59 - $88 (hourly estimate)

Job Description

The Workday Configuration Analyst provides HR system administration, including business process configuration, reporting development, end user training, and data management in support of maintaining Workday as a best-in-class employee experience forward platform. This role will partner with the other Workday team members, IT, business partners, vendors and business leaders to effectively meet the HR technology needs of the organization. The focus modules are Core HCM, Compensation, Talent, Payroll, Time, Absence, Benefits, Integrations, and Reporting.

Required Skills & Experience

4+ years of Workday experience (will take 3+ for exceptional candidates)
Configure complex Workday business processes. Support configuration and troubleshooting of business processes with a focus on Payroll, Time, and Absence.
Perform additional Workday administrative functions including tenant configuration, data loads, integrations, and reporting.
Review business procedures/workflows to ensure system features are being fully utilized and identify Workday features that may improve efficiency.
Cohabitate in Sandbox environments and work within an established, well-controlled systems environment by defining, documenting, and enforcing system standards.
Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize Workday processes.
Ability to mass load information via EIBs and knowledge on how to test integration inputs and outputs based on transactional changes.
Knowledge on how to create reports and use them in auditing configuration change effectiveness.
Document technology specifications for current and future configuration.
Maintain accurate change management documentation to satisfy Bank of Americas internal/external audit controls and compliance practices.
Understand Workdays Implementation Methodology and use it on all projects.
Act as the domain support for feature releases and issue resolution, supporting the Workday Architect to define scope, prioritize, plan and implement system changes and enhancements.
Maintain working functional knowledge of HR and HR systems across multiple functions and teams, driving community collaboration and a commitment to a great support service experience.
Foster ongoing Workday relationships relevant memberships and engagement in Workday Community, User Groups, and Conferences.
Act as support to business partners and work to enhance their understanding of Workday.
Bachelors Degree in Information Technology or related field; or an equivalent combination of education and experience sufficient to perform the key accountabilities of the job required
3+ years Workday HCM experience
Workday Pro or Workday Certifications strongly preferred
A solid understanding in at least three Workday modules including Core HCM, Compensation, Talent, Payroll, Time, Absence, and Benefits
Workday Integrations experience preferred
Knowledge of Workday business process, core setup, and security framework
Deep understanding of Workday data model, corporate system architecture, interfaces, reporting, and data loading procedures
Attention to detail and relentless commitment to follow-through
Ability to convey ideas and recommendations to a wide variety of audiences at all levels in a clear, compelling and succinct way in written and verbal communications
Strong expertise in cloud-based multi-tenant systems
Strong ability to work with others on solutions

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.