*Remote* Director, Renewals

Post Date

Mar 20, 2023


New York

ZIP/Postal Code

Jun 13, 2024 Insight Global

Job Type




Req #


Pay Rate

$100k - $110k (estimate)

Job Description

Insight Global is seeking a remote Director of Renewals for a full-time opportunity with a Commercial Generator Services Provider. This person will lead a small team of existing Renewal representatives that are focused on renewing approximately 10,000 contracts per year, in a $100M portfolio. This is a high-volume, transactional space that this Director will operate in. With this being a new role in the company, this person will be responsible for developing policies and procedures for the department, increasing efficiency, productivity and profitability. They will scale the department in size over the duration of the next few years. This Director will look to increase the win rate of contract renewals, and build out metrics of success for the entire department. This person will help build out this team and must possess a strong growth mindset. They will also be tasked with evaluating the existing team and make any necessary changes.

This person is also responsible for the weekly forecasting cycle including detailed analysis and comments on key forecast drivers like churn, price increases, and potential new revenue streams. They will develop and maintain a renewal management strategy to ensure ongoing visibility and key stakeholder alignment on organizational changes. This role requires 20% travel, and this person must sit in EST or Central time zones.

Required Skills & Experience

- 5+ years' experience Sales Leadership

- Experience with high-volume contract renewals (minimum 5,000 contracts annually)

_ Experience leading customer service or sales support teams

- Experience implementing department policies and procedures

- Proven track record scaling business

- Experience in Business Service sales/renewals

Nice to Have Skills & Experience

- Sales Leadership certifications

- Salesforce experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.