Job Description
Insight Global's luxury retail client is seeking an Observability SME to support enterprise monitoring and observability initiatives. This individual will be responsible for accelerating telemetry onboarding, improving log collection and correlation, enhancing operational dashboards, and optimizing alerting strategies across infrastructure, endpoints, applications, and security environments. The ideal candidate has deep experience with observability platforms, data correlation, and turning operational data into actionable insights that improve visibility and reduce issue resolution times.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5+ years of experience in Observability Engineering, Monitoring Engineering, Site Reliability Engineering (SRE), or a related field.
Hands-on experience with observability platforms such as LogicMonitor, Datadog, Dynatrace, Splunk, New Relic, or similar tools.
Strong experience with log management, telemetry collection, and data correlation across multiple technology domains.
Experience building dashboards, KPIs, scorecards, and alerting strategies for operational teams.
Knowledge of APIs, integrations, and data modeling to support observability and monitoring initiatives.
Strong troubleshooting, analytical, and problem-solving skills in complex enterprise environments.
Nice to Have Skills & Experience
Experience supporting endpoint, network, cloud, and unified communications observability.
Scripting experience with PowerShell or Python.
Exposure to ITSM, incident management, or AIOps platforms.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.