Job Description
Insight Global's luxury retail client is seeking resources to support their Microsoft Teams collaboration environment.
The ideal candidate will have hands-on experience administering and troubleshooting Microsoft Teams, Microsoft Teams Rooms, and conference room technologies. This individual will assist with day-to-day support, issue resolution, and meeting room operations to ensure a seamless collaboration experience for our users.
Key responsibilities include:
• Administering and supporting Microsoft Teams and Microsoft Teams Rooms environments
• Troubleshooting meeting, conferencing, audio, video, and room device issues
• Managing Teams Rooms devices and room accounts through the Teams Admin Center
• Supporting conference room technology standards and meeting room operations
• Monitoring room health, device compliance, firmware updates, and system performance
• Working with workplace technology, facilities, AV vendors, and business stakeholders to resolve issues and improve the meeting experience
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Required knowledge and experience:
• Microsoft Teams
• Microsoft Teams Rooms
• Microsoft Teams Admin Center
• Microsoft Teams Premium
• Microsoft 365 Collaboration Services
Technical experience with:
• Teams Rooms on Windows
• Teams Rooms on Android
• Conference room cameras and AV equipment
• Yealink, Neat, DTEN, Logitech, and similar collaboration devices
Nice to Have Skills & Experience
Preferred qualifications:
• Microsoft Certified: Teams Administrator Associate (MS-700)
• Microsoft 365 Certified: Enterprise Administrator Expert
• Microsoft Teams Rooms Technical Certification
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.