Job Description
We are seeking a Solution Design Architect to lead solution architecture and technical design decisions within a scaled Agile environment. This role serves as the technical lead across Tier 3 sustainment, complex incident resolution, and product evolution, ensuring solutions are scalable, supportable, secure, and aligned with enterprise standards.
Key Responsibilities
• Define and maintain end-to-end solution architecture supporting business capabilities, operational stability, and scalability
• Serve as technical lead for Tier 3 (T3) sustainment, including complex defect triage, root cause analysis, and production issue resolution
• Partner with Product Owners, Scrum teams, and stakeholders to translate functional and nonfunctional requirements into technical designs
• Support Agile Release Train (ART) activities including PI Planning, architecture syncs, backlog refinement, and system demos
• Provide architecture guidance for enhancements, defect remediation, technical debt reduction, and modernization initiatives
• Analyze integrations, data flows, and system dependencies to identify risks and optimization opportunities
• Ensure solutions align with enterprise standards for security, performance, reliability, and compliance
• Review and approve technical designs, architecture artifacts, and interface specifications
• Collaborate with DevSecOps, infrastructure, and operations teams to improve resiliency, monitoring, and deployment practices
• Drive documentation of current and future-state architecture, support models, and recovery procedures
• Identify recurring issues and implement scalable, long-term solutions
• Mentor engineers and technical leads on architecture best practices
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Secret clearance
• Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience)
• Experience in solution architecture, system design, or technical leadership roles
• Strong understanding of enterprise systems, integrations, and data flows
• Experience supporting production environments and resolving complex issues
• Familiarity with Agile frameworks (SAFe or similar)
• Strong analytical, communication, and stakeholder management skills
Nice to Have Skills & Experience
• Experience supporting SAP environments or enterprise platforms
• Exposure to DevSecOps, cloud architecture, or infrastructure integration
• Experience leading architecture decisions in Agile delivery environments
• Background in system modernization or transformation initiatives
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.