Job Description
We are seeking a SAP SRM Functional Analyst to join our team. The role is responsible for supporting SAP SRM operations by resolving tickets, maintaining master data, assisting with basic configuration, and supporting testing and documentation across procurement and supplier collaboration processes.
Key Responsibilities
• Triage and resolve SRM tickets (shopping carts, approvals, sourcing/bids, supplier records, catalog issues, workflow errors) using runbooks
• Validate and maintain SRM master and configuration data, including suppliers, catalogs, approval rules, and procurement structures
• Assist with basic configuration (document types, workflows, approval routing, catalog settings) under guidance
• Support testing by creating/executing test scripts, logging defects, and validating fixes
• Develop user documentation including SOPs, job aids, and training materials
• Partner with functional and technical teams to support day-to-day operations and continuous improvement
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Secret clearance
• 1–3+ years of SAP SRM or procurement/P2P experience
• Experience with production support and ticket resolution
• Familiarity with master data, workflows, and basic configuration
• Exposure to testing (SIT/UAT) and documentation
• Strong communication and problem-solving skills
Nice to Have Skills & Experience
• Experience with SAP S/4HANA or Ariba
• Exposure to Agile/SAFe environments
• Public sector or ERP transformation experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.