Job Description
Install, program, test, and service electronic security, fire alarm, and/or building automation systems on projects ranging from small to large in complexity. Responsibilities include system start-up, commissioning, troubleshooting, customer training, and ongoing technical support.
Work closely with project teams to execute installations, interpret blueprints and schematics, and ensure systems are operating effectively. Support multiple projects simultaneously while maintaining high-quality standards, timelines, and customer satisfaction.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
3–5 years of hands-on experience with electronic security systems, fire alarm systems, and/or building automation systems
Strong troubleshooting and programming experience with security or life safety systems
Ability to read and interpret blueprints, wiring diagrams, schematics, and technical manuals
Solid mechanical and electrical aptitude (use of hand/tools, understanding of voltage, resistance, etc.)
Experience installing, testing, and commissioning systems in the field
Strong customer-facing communication skills and ability to provide training/support
Ability to work independently with minimal supervision
Strong organizational skills with the ability to manage multiple projects simultaneously
Proficiency with computers and Microsoft Office (Outlook, Word, Excel)
Valid driver’s license and ability to travel locally to job sites
Nice to Have Skills & Experience
Experience in field service or systems integration environments
Certifications in security or access control platforms (e.g., Lenel, Genetec, Avigilon, AMAG, Milestone, ONSSI, AXIS)
Industry-specific licenses or product certifications
Experience with system programming, graphics development, and advanced commissioning
Prior experience mentoring or guiding junior technicians
Exposure to project coordination or working alongside project managers
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.