Job Description
This Global Merchant Lending team is seeking a seasoned Program Manager to lead high-impact programs that launch innovative financial products and improve access to working capital.
This critical role will lead a wide array of programs focused on launching new products and enhancing our existing suite of merchant lending products, including PayPal Working Capital and PayPal Business Loans, all of which provide PayPal merchants the capital they need to grow their business.
As a Program Manager, you will
• Lead complex programs and projects by identifying tasks, managing risks, and ensuring timely and high-quality delivery.
• Organize and facilitate planning activities to create and maintain detailed release and project roadmaps; ensure alignment across all delivery and business teams with enterprise planning frameworks.
• Partner closely with Product Owners, Product Development, and cross-functional stakeholders to execute on the product vision and project objectives. Ensure the right resources are engaged and accountable at every stage.
• Define and manage clear gating criteria in collaboration with business stakeholders to drive Go/No-Go decisions with confidence.
• Facilitate issue resolution through structured forums such as scrum-of-scrums; proactively remove project impediments and unblock teams.
• Monitor the overall health of delivery, including tracking status, risks, issues, and cross-functional dependencies. Act swiftly to mitigate risks and resolve roadblocks, ensuring consistent project momentum.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Proven experience leading multiple teams across complex software or product development initiatives, with a strong foundation in Agile methodologies.
• Demonstrated ability to build and manage effective relationships in a matrixed, cross-functional environment spanning business, engineering, and global teams.
• Strong technical fluency with the ability to translate customer and merchant needs into actionable program requirements across the product lifecycle.
• Deep understanding of project management principles, tools, and frameworks, including expertise in planning, tracking, and stakeholder communication.
• Experience working with a range of software development methodologies, with strength in Agile/Scrum delivery environments.
• Track record of producing high-quality project artifacts to support large-scale technology implementations with concurrent releases and shifting priorities.
Nice to Have Skills & Experience
Nice to Have: financial systems experience, lending
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.