Job Description
Drive bugs to zero: Own and aggressively reduce our production bug backlog, prioritizing issues that impact customer experience and trust.
Root cause first, not band-aids: Lead investigations into complex defects, identify systemic causes, and implement durable fixes that prevent recurrence.
Raise test coverage and quality gates: Expand automated test coverage (unit, integration, end-to-end) for critical paths across Node.js, React, and Firebase; implement safeguards so issues are caught before release.
Own observability for the core product:
Improve and maintain monitoring with Datadog, Sentry, and GCP Cloud Logs / Error Reporting.
Design dashboards, alerts, and runbooks so that production behavior is visible, actionable, and predictable.
Make updates with minimal review without introducing additional bugs: Move quickly but safely in an evolving codebase by leaning on tests, logs, and clear rollback paths.
Make contributions that are easy for others to build on and extend: Write clean, well-structured, well-documented code that accelerates the entire team.
Plan and deliver reliability-focused enhancements: Prioritize work that strengthens performance, resiliency, and error handling over net-new features in the first phase of this role.
Instrument key integrations with reliability in mind: Own and stabilize integrations with partners such as Stripe, TransUnion and Zil
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- *** Firebase Real Time Database (RTDB) ***
- React
- Node JS
- 6-8 years development experience in a SRE role
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.