Job Description
The Salesforce Analyst is responsible for ensuring the organization’s Salesforce platform operates efficiently and supports data‑driven decision‑making. This includes maintaining and configuring the system, managing user access, building and enhancing workflows, and ensuring data accuracy through regular audits and upkeep. The role also involves developing reports and dashboards, analyzing Salesforce data to uncover trends and improvement opportunities, supporting integrations and data migrations, and translating business needs into actionable system enhancements. Additionally, the Salesforce Analyst provides ongoing training and support to users while helping define key metrics and reporting requirements that guide operational and strategic initiatives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelor’s degree in Business, Information Systems, Data Analytics, or a related field.
3+ years of Salesforce administration and data analysis experience.
Experience with Salesforce reporting, dashboards, Apex, SOQL, Lightning Web Components, and Flows.
Strong analytical skills with Excel, SQL, or BI tools (Power BI, Tableau).
Excellent communication skills and ability to manage multiple priorities.
Nice to Have Skills & Experience
Salesforce Administrator Certification (ADM 201) preferred.
Experience with Salesforce Lightning Experience and Sales/Service/Marketing Cloud.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.