Job Description
As a Junior Technology Trainer, you will play a pivotal role in the development and delivery of IT training programs for our employees, ensuring they have the necessary skills and knowledge to utilize our technology systems and applications. Your day to day will be to enhance our employees technical competencies, productivity, and engagement through well crafted and engaging training sessions. You must have excellent communication skills and experience adapting IT training deliverables within a fast-paced, evolving technology and business environment. Candidate must be able to learn new systems quickly and deliver end user training solutions. This team is onsite five days a week in midtown Manhattan.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 2+ years of experience in an IT training or L&D role within financial services
- Experience leading the delivery of end user training sessions on core IT systems online, in person and written documents
- Experience with the creation and maintenance of training documentation, including user manuals, videos, FAQ’s, how to guides and QRG’s
- Leading the delivery of new hire technology training on web and mobile applications
- Experience with the Microsoft 365 core application suite – MS Teams, Sharepoint, Onedrive, Onenote etc.
- Comfortable engaging and educating users from all levels of roles from Jr to Management
- Excellent communication both verbal and written
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.