Deputy Ops Manager (INTL)

Post Date

Sep 10, 2025

Location

New York,
New York

ZIP/Postal Code

10281
US
Dec 24, 2025 Insight Global

Job Type

Contract

Category

Accounting / Finance

Req #

NYC-1b12c5e5-365b-4f12-bd93-e8d8f32c7d39

Pay Rate

$15 - $19 (hourly estimate)

Job Description

The Deputy Ops/Training Manager is responsible for continuous improvement, collaboration and operational excellence of the transaction monitoring team. This role is focused on quality control of completed casework to ensure the AML team leaders are effectively implementing uniform Quality Assurance standards across their respective teams. You will be enabling the teams strategic vision by designing and developing ongoing training, measuring program success, and soliciting feedback for future iterations. A critical part of your job will be to monitor and inspect alert assessment case investigations to identify detects, errors, or deviations from quality assurance requirements.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

• 1+ years of experience within the financial Crimes Compliance which may include Anti-Money Laundering (AML), financial crime investigations, law enforcement, Counter-Terrorist Financing (CTF), Anti-Bribery & Corruption (ABC), Bank Secrecy Act (BSA), US PATRIOT Act, or fraud.
• Proven track record of successfully managing complex projects with multiple stakeholders and delivering high-quality results within deadlines.
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements.
• Ability to work independently and as part of a team, with a high level of self-motivation and accountability.
• Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines.
• Experience working with outsourced partners in deploying training and managing training performance globally.

Nice to Have Skills & Experience

• Bachelor’s degree in one of the following fields of study: Justice Studies, English, Journalism, Finance, Accounting, Statistics, or other fields involving intensive research, writing, or data analysis.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.