Support GIS security related inquiries and questions for Globally and provide support of all security solutions in a follow the sun regional model. Identify, categorize, and prioritize individual and critical issues received dependent on their severity and priority. Manage tickets across multiple services/environments, within response & resolution SLAs. Collaborate with other Digital teams and vendors to ensure correct, efficient operational support methods, processes and procedures are documented, up-to-date and fully adopted. Monitor, administer and perform routine tasks and health checks for critical systems, applications, and platforms to ensure operational excellence. Perform Security Analysis on Websites, Browser Extensions, Firewall Rules, and Endpoint Security Exceptions reviews, using our SIEM to create alerts and dashboards providing greater visibility of our threat landscape. Effectively communicate solution feedback to architecture and engineering teams to support continuous design improvement. Analyze data to improve situational awareness and make informed decisions. Develop analytics to improve operational visibility, monitoring and reporting. Develop automations to eliminate manual repetitive tasks and allow time for more meaningful work. Manage small to medium security enhancement and remediation projects. Support weekend on-call rotation periodically. Demonstrate commitment to training, self-study and maintaining proficiency in the technical cyber security domain.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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* BS in Computer Sciences, Information Security, Information Systems, Engineering, Sciences, or related field.
* Demonstrated commitment to training, self-study and maintaining proficiency in the technical cyber security domain.
* 3-5 years of experience
* Knowledge of the Windows operating system, system utilities, admin functions.
* Entry level admin experience on Linux/Mac.
* Experience performing raw data analysis using a log repository or SIEM.
* Experience developing python scripts for data collection and automation use cases.
* Experience developing automated workflows using a graphical user interface solution
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.