Insight Global is assisting a Union Benefits company in New York City in identifying individuals for multiple Benefits Specialist positions that they have open at the moment. This role will be assisting Union Members through inbound calls regarding their benefits plan and any issues/questions they have. The right candidate would succeed in this role if they are passionate about customer service and building long lasting relationships with the members.
The salary and benefits are as follows: $50,926.33 + fully covered Union Benefits. Increase in Salary for fully bilingual individuals.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
* 1+ years of High Inbound Call center experience or Benefits Experience
* Must demonstrate excellent oral and written communication skills.
* Must meet performance standards including attendance and punctuality
* A demonstrated capability to manipulate and use multiple software programs simultaneously including Excel, Microsoft Word, and Windows applications.
* Excellent organizational and prioritizing skills.
* Associates Degree
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.