MyChart/Telehealth Epic Analyst

Post Date

May 27, 2024

Location

New York,
New York

ZIP/Postal Code

10016
US
Sep 15, 2025 Insight Global

Job Type

Contract

Category

System Administrator

Req #

HTS-707281

Pay Rate

$61 - $91 (hourly estimate)

Job Description

Insight Global is looking for an Epic MyChart/EpicCare Ambulatory Certified Analyst to join the Epic and Clinical Applications team for one of our largest health care clients in New York City. The Analyst may sit remotely. They will be responsible for building and testing implementations, and optimization of the module. They must be a subject matter expert in Epic MyChart and EpicCare Ambulatory, and how it ties into the rest of the Epic modules which will demand certifications. This person will essentially act as a liaison between vendors, stakeholders, and internal teams to fully communicate and deliver initiatives for the modules in addition to the below:
o In Basket / MyChart message routing
o Provider / Department Scheduling settings
o Medication Refill Request workflow
o Care Companion
o Fast Pass
o Scheduling Tickets
o Remote Patient Monitoring programs generally

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

SME and Certified in Epic MyChart and EpicCare Ambulatory
Experience building and testing implementations, optimization, and go-live support
At least 3 years experience in supporting large healthcare organizations in Epic
Primary duties and Preferred Knowledge / Experience:
o In Basket / MyChart message routing
o Provider / Department Scheduling settings
o Medication Refill Request workflow
o Care Companion
o Fast Pass
o Scheduling Tickets
o Remote Patient Monitoring programs generally
o Support and maintenance tickets
o Optimization projects as assigned
Experience creating meetings and cross-functional collaboration with multiple teams to complete projects
Experience in a large enterprise level environment or large academic medical institution with high-pressure and high-deliverable expectations
Bachelors Degree

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.