Insight Global is seeking an IT Support Tech to join one of our Information Technology clients. The team is looking for someone to sit hybrid 2-3x week out of their downtown NYC office. This individual will be joining on a 6--12-month contract with the possibility for extensions. They will be responsible for handling support tickets to help users regain access to various tools (Microsoft, Slack, etc.), handling network crashes, and computers failing. There is on-site flexibility, but they must be onsite minimum 2x week. This individual will be working with the executive teams directly, so strong communication skills are a must.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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* 2-3 years of experience in IT Support.
* Experience with ticketing system (Jira Service Management preferred).
* Experience with Slack.
* Ability to lift 5-10 pounds.
* Experience working in a Linux environment.
* Experience with Okta and Google Workspace.
* Mac & Windows experience.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.