An employer is hiring Deployment Technicians for their service delivery team! The service delivery team provides multi-vendor services including hardware and software installation and deployment services for customer projects. The delivery team upgrades current customer IT infrastructure to meet the growing demands placed on their technology. Integration of the latest IT solutions including front office, back office, the data center, the network and training. Additionally, the team supports break fix for printers and personal computer products. This role is a heavy travel position and can drive 6 hours one way to any given location. Mileage is compensated as well as tolls and parking.
1-2 years' experience in basic troubleshooting skills on PC desktops, laptops and printers
Experienced Customer Service
Able to lift up to 50 pounds and carry it up to 50/75 yards as needed
Willingness to work a variable work schedule for deployment project type work, characterized by extended days and travel during the entire project.
Ability to read and interpret installation guides, service manuals, site maps and transportation maps
Ability to accurately conduct equipment inventory
Demonstrates basic network, laptop, desktop and printer configuration and installation
Possesses knowledge of LAN design concepts, installation, and troubleshooting without assistance
Available for 50% overnight travel
Good driving record / interstate travel required
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.