Jr Helpdesk Technician

Post Date

Jan 17, 2024

Location

New York,
New York

ZIP/Postal Code

10019
US
Jun 23, 2025 Insight Global

Job Type

Contract

Category

Desktop Support

Req #

NNJ-675644

Pay Rate

$23 - $35 (hourly estimate)

Job Description

IFF is looking for a junior Site Technician to support their NYC location. This person will be supporting their IT Tech Cafe in their NYC office which is where all C-suite level executives sit. This person needs to have strong customer service skills since they will be supporting the tech café in which anyone that sits in the building can go to for in person support and to ask any IT related questions they may have. The ideal candidate will be completely comfortable working alone in the tech café to support users.

Required Skills & Experience

- 2-3 years of experience with end user device support

- Has a strong background working with Microsoft Office

- Must have strong customer service skills

- Strong understanding of network infrastructure, mobile devices, video conferencing support, active directory, and application support

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.