A large global law firm is seeking a Word Processing Coordinator to join their team in New York City. The Word Processing Coordinator provides seamless coverage when the Word Processing Supervisor is absent or away from the workflow area. In the event the Word Processing Supervisor is absent, the Coordinator will assume the lead role at the workflow desk. The Word Processing Coordinator is also responsible for document work which requires advanced knowledge of a full range of word processing applications. In addition, the Word Processing Coordinator is responsible for distributing, faxing, scanning, and copying documents as well as other responsibilities outlined below.
-Monitor e-mail for work requests and respond in a timely manner
-Accept, log, and prioritize work requests
-Complete the Request for Work form and record the request in the electronic log
-Prepare the end of shift status report
-Diagnose and troubleshoot problematic jobs
-Check workstations in the Conference Center to ensure equipment is working and that there are adequate supplies
-Handle conference room reservation requests
-Answer Computer Support hotline calls when they are not available
-Check with Distribution Center for remaining work and review the end of shift status report
-Distribute remaining work from previous shift to staff
-Check Conflicts database for active conflict requests
-Perform conflict searches during off-hours
-Monitor and resolve technical problems associated with work requests
-Check paper supply and order as necessary
-Monitor proofreading temps including a review of procedures and paperwork
-Monitor general cleanliness and appearance of the Word Processing area
-Check Word Processing equipment periodically: printers, pcs, mfps, and transcription hardware/software
-5+ years of experience in a legal or financial word processing center
Advanced level proficiency in Word, Excel, PowerPoint, Visio and Acrobat
-Considerable knowledge of and the ability to use computers and software applications currently being used at the Firm
-Excellent attendance, punctuality, and solution-oriented
-Demonstrated ability to organize, direct, and perform high level coordinating duties in a manner conducive to full performance and high morale
-Ability to maintain personnel records and prepare reports and correspondence accurately and efficiently
-Excellent writing skills and the demonstrated ability to develop written reports, correspondence, and action plans
-Must be able to work collaboratively with lawyers and business services professionals, demonstrating strong teamwork and a positive attitude as well as ensure confidentiality of all the Firm's and clients' documentation and information
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.