Insight Global is looking for a hands-on Live Broadcast Production Support Engineer to join the Production Engineering and Technology team at a leading Media and Entertainment client 100% Remote. As a member of this team, this individual would provide hands-on support and provide resolutions to daily problems, creating an escalation plan when necessary. This team works closely with supporting the Live On-Air control room and must provide support to virtualized productions and resolve or escalate issues to the level 3 support team. This person will assist the team with engineering validation of new software releases to validate features while finding and addressing software bugs. The candidate will also identify gaps in existing documentation and work to resolve documents for use by technical operation. This is hosted on the public cloud so having virtualization or cloud experience with AWS or Azure is beneficial, and the team works mostly in a windows environment with some understanding of Linux. The ideal candidate will have a background in live broadcasting TV technology with a personal interest in engineering and problem solving. This candidate must be able to work in a fast-paced environment and be a collaborative team player.
- 3-5+ years of engineering experience with Live Broadcast Production Support
- Strong Background in Live TV Station Environment or Broadcasting Environment
- Familiarity with system level troubleshooting of Windows or Linux operating systems
- Solid understanding of computer networking and Video routing and Evertz systems
- A team player mentality with strong written and verbal communication
- Strong attention to detail, organization, and communication
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.