L1 Helpdesk Associate

Post Date

Mar 06, 2023

Location

New York,
New York

ZIP/Postal Code

10177
US
Oct 01, 2025 Insight Global

Job Type

Contract-to-perm

Category

Help Desk

Req #

HTD-607844

Pay Rate

$29 - $43 (hourly estimate)

Job Description

Insight Global is looking for a Level 1 Desktop Associate to work for one of our large Asset Management clients in New York, NY. This person needs to be onsite 5 days a week and have experience in a similar role with over three years experience. Day to day activity will include troubleshooting hardware and software problems and supporting operations.

Required Skills & Experience

- 2+ years experience as a Level 1 helpdesk associate

- Experience troubleshooting hardware and software issues

- Experience assisting in support and operations

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.