Job Description
Manage multiple technical projects across different customers, internal teams, and workstreams
Lead projects from kickoff and planning through execution, completion, and post-project review
Deliver projects involving integrations, cloud migrations, firewalls, cybersecurity, data backup, Microsoft 365, modernization, and acquisition-related initiatives
Review project scope after handoff from Solutions Architecture and Sales
Build and maintain project plans, schedules, resource allocations, milestones, and work breakdown structures
Coordinate solution architects, project engineers, internal departments, vendors, and customer resources
Track scope, budget, resource burn, timelines, dependencies, deliverables, and overall project performance
Monitor project profitability and gross margin throughout the engagement
Lead client meetings and provide clear status updates to customers, stakeholders, and leadership
Manage customer expectations and communicate client responsibilities, decisions, risks, and deadlines
Identify and resolve project issues, risks, blockers, and scope concerns
Facilitate quality assurance, testing, implementation readiness, and project cutovers
Maintain accurate project documentation, reporting, financial data, and status information
Ensure compliance with PMO processes, tools, documentation standards, and delivery methodologies
Support PMO initiatives and help improve consistency across a growing portfolio
Contribute to a PMO currently managing approximately 40 to 60 active projects, with a target portfolio of roughly 20 to 30 projects as the team expands
Job Description:
Insight Global is seeking a Project Manager for a rapidly growing IT managed services and professional services client. This individual will manage multiple customer-facing technical projects while ensuring delivery within established scope, budget, quality, and timeline expectations. The Project Manager will take ownership after projects are scoped by Sales and Solutions Architecture, then coordinate internal teams, project engineers, vendors, and customer stakeholders through successful completion. The ideal candidate brings MSP experience, strong financial and operational project discipline, and the executive presence needed to build confidence with customers. This is an opportunity to support a diverse portfolio of cloud, cybersecurity, infrastructure, integration, modernization, and Microsoft 365 initiatives within a collaborative and expanding global organization.
Pay: 30 to 35/ HR
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelor's degree in Business, Information Systems, Engineering, or related field (or equivalent experience)
4-7 years of project management experience with a strong background in MSP, IT services, or professional services environments
Proven ability to manage multiple technical projects from initiation through closure, including scope, budget, timelines, resources, and deliverables
Strong client-facing communication skills with experience managing stakeholders, expectations, and customer relationships
Experience leading cross-functional teams and coordinating internal resources, vendors, and customer stakeholders
Proficiency with project management tools (GuideCX, Jira, monday.com, MS Project, ConnectWise, or similar) and project management methodologies
Strong organizational, problem-solving, risk management, and financial management skills, including project profitability and margin tracking
Nice to Have Skills & Experience
PMP, PRINCE2, CAPM, ITIL, or Lean Six Sigma certification
MBA or another relevant advanced degree
Experience managing cloud migrations, systems integrations, firewall deployments, cybersecurity projects, Microsoft 365 initiatives, data backup projects, IT modernization, or acquisition integrations
Experience supporting customers in manufacturing, legal services, banking, credit unions, community banking, or fintech
Familiarity with industry regulations, security standards, and IT best practices
Experience working in a growing, acquisition-driven organization
Experience co-managing complex enterprise customer projects
Knowledge of quality assurance, testing, and technical cutover processes
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.