Part Time Customer Service Assistant

Insight Global is looking for a Customer Service Assistant for our client in Linden, NJ. The Customer Service Assistant provides administrative and clerical support to the Customer Service team, helping ensure the office operates efficiently while delivering a welcoming experience for customers, vendors, and visitors. This is a temporary, part-time position (15 hours per week) designed to provide additional administrative support to the department. The role supports daily office operations while providing excellent customer service to internal and external stakeholders.
Schedule
• Monday & Wednesday: 11:00 AM – 4:00 PM
• Friday: 10:00 AM – 3:00 PM
Key Responsibilities
• Answer and direct incoming phone calls professionally.
• Greet and assist visitors, customers, and vendors entering the office.
• Receive, sort, and distribute incoming mail and deliveries.
• Assist with preparing and shipping packages.
• File and organize paper and electronic documents.
• Maintain organized customer service records and office files.
• Provide general administrative support to the Customer Service team.
• Assist with data entry and other clerical tasks as assigned.
• Perform other administrative duties as needed to support business operations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• High school diploma or equivalent
• 1+ years of previous administrative, receptionist, or customer service experience
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Proficiency in Microsoft Office, including Outlook, Word, and Excel
• Friendly, professional, and customer-focused demeanor

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.