Job Description
As a Senior Digital Solutions Technical Catalog Manager, you are the architect of the technical product ecosystem and the lead orchestrator of AI-driven catalog automation. You will manage the intersection of product logic, system integrations, and Large Language Model (LLM) implementations. Your goal is to move beyond manual entry by building "Self-Healing" catalogs that leverage AI to categorize assets, optimize search relevance, and automate technical documentation.
Key Responsibilities
• AI-Enhanced Catalog Taxonomy: Implement and refine ML-based tagging and categorization to ensure products are indexed accurately for AI-driven search and recommendation engines.
• Prompt Engineering for Content: Develop and maintain "Source of Truth" prompt libraries to generate consistent, high-quality technical product descriptions and metadata via Generative AI.
• Automated Quality Engineering: Lead the implementation of AI-driven testing suites that predict configuration conflicts and validate complex bundling logic before deployment.
• Data Pipeline Stewardship: Oversee the technical data feeds that "train" the digital storefront’s AI. Ensure the catalog provides clean, structured data for RAG (Retrieval-Augmented Generation) frameworks used in customer-facing chatbots.
• Operational Velocity through Automation: Proactively identify manual bottlenecks in the content supply chain and deploy AI agents or Python scripts to automate repetitive mapping tasks.
• Technical Troubleshooting: Debug AI-generated output errors or "hallucinations" within the catalog UI, ensuring technical specifications remain 100% accurate.
• Cross-Functional AI Liaison: Partner with Data Science and AI Engineering teams to ensure the catalog architecture supports personalized customer experiences and dynamic pricing models.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 5+ years of experience in enterprise technical catalog management or digital solution architecture.
• AI Literacy: Practical experience using Generative AI tools (e.g., ChatGPT, Claude, Gemini) or LLM APIs to automate content or data structuring.
• Technical Data Fluency: Deep understanding of JSON, XML, and Vector Databases (how catalog data is stored for AI retrieval).
• Advanced Tool Proficiency: Power-user status in JIRA and enterprise Catalog platforms (Oracle, Salesforce Industries, or Technotree).
• Logic & Pattern Recognition: Proven ability to design complex "If/Then" business rules that translate into machine-readable catalog logic.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.