Job Description
Insight Global is seeking a Voice Engineer to join our largest financial service client. This individual will lead the design, configuration, and certification of complex voice and collaboration systems across enterprise environments. Serve as the primary liaison between business units, vendors, and technical teams to ensure solutions align with strategic goals. There will be a large migration, and the team needs a Voice engineer with a specialty in MS Teams Voice technology. This role is 3 days a week on-site in Jersey City.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelor’s in engineering or computer science.
• 10+ years in voice/collaboration technologies, preferably in financial services.
• Experience provisioning and automation within Microsoft Teams voice technology
• Expertise in Cisco Voice (CUCM, Unity, Webex), SIP trunking, SBCs, and session management.
• Strong knowledge of LAN/WAN, QoS, virtualization (VMware), and cloud environments.
• Familiarity with tools like Splunk, HPNA, Unimax, and Microsoft Teams Voice.
• Experience with automation/scripting for configuration management
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.