Job Description
This role focuses on enhancing and maintaining an existing Salesforce Service Cloud environment by working through a backlog of cleanup, enhancements, and net-new development. The developer will modify complex Flows on the Case object without impacting downstream functionality, collaborate closely with business stakeholders to refine requirements, and deliver improvements across case functionality, reports, dashboards, list views, and file management. The role operates in an Agile, two-week sprint cadence, includes running sprint demos, proactively raising risks and dependencies, and using DevOps tools for deployments and version control.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
2+ years of hands-on Salesforce development experience
Strong experience with Salesforce Service Cloud
Demonstrated experience working with complex Salesforce Flow architectures
Experience modifying existing flows in large, interdependent Salesforce environments
Agile/Scrum experience (2-week sprint cadence)
Experience working directly with business stakeholders
Strong communication skills and ability to run sprint demos independently
Candidates local to Fort Worth TX are preferred for onsite collaboration
Nice to Have Skills & Experience
Highly self-motivated and proactive
Comfortable working in a small, two-person team
Able to identify and raise risks early
Confident presenting work to business and technical audiences
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.