Product Experience Panel Technician

- Insight Global is seeking a Product Experience Panel Leader for a new product experience testing center in South Brunswick, NJ. The technician will support the panel for a special global project and work in the newly built testing space. This role includes scheduling tests, providing required information, and preparing for panel sessions—ordering products, confirming arrivals, flagging issues, and ensuring proper traceability of samples.
- There is a large focus on food prep, including maintaining taste and smelling references (basic taste solutions, smelling references, etc.) and general lab upkeep. The technician will help with labeling, pouring, weighing samples, collecting reference materials, cooking preparations, and printing documentation. They must maintain strict testing controls (consistent temperature, color, size, and amount).
- Additional daily tasks include supporting sensory sessions by serving products/references, listening in on ratings, teaching participants how to use scales, and occasionally helping develop ballots. They may also help animate category reviews and training sessions. Lastly, they will ensure clean workspaces, manage stock, and grocery shop as needed.
Other Responsibilities:
- The technician will collaborate with Product Experience Researchers to transfer insights and support product development by analyzing data under supervision. They will create acquisition sessions in software or on paper for routine sensory tests and deliver reports for routine discriminative tests following established guidelines. They will also assist with reporting for descriptive tests.
- The technician must keep IFF reference languages up to date (refreshing at least yearly), evaluate data quality (panel performance, consumer data checks, raw data cleaning), and maintain internal databases using pre-defined templates.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

High School Diploma

- Lab Experience + Panel leadership experience (might double as a panel leader)
- Understanding of basic mathematical calculations

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.