Job Description
Day to Day:
A client of Insight Global is looking for a Business Systems Analyst – Salesforce Sales & Revenue Cloud to support the final phase of a multi‑year enterprise Salesforce transformation. This role will partner closely with a Senior Product Manager, Engineering, Salesforce Administrators, and business stakeholders across sales, marketing, finance, and client management teams. Day to day, this individual will document and refine current‑state and future‑state workflows, translate operational needs into detailed functional requirements and user stories, and support configuration and enhancement efforts within Salesforce Sales and Revenue Cloud. The analyst will assist with integration documentation and data flow mapping, coordinate UAT and testing activities, and help ensure data integrity and platform governance. This role will also focus heavily on platform adoption and operationalization by supporting onboarding efforts, developing workflow documentation and training materials, capturing user feedback, and helping standardize processes across teams. Success in this role requires someone who is detail‑oriented, comfortable navigating ambiguity, and confident challenging inconsistent workflows while operating within a complex, governed enterprise environment.
Pay Starting at $54/hr
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• 3 years of experience as a Business Systems Analyst
• Salesforce Admin Cert - Salescloud
• Hands‑on experience with Salesforce Sales Cloud and Revenue Cloud (including CPQ concepts)
• Strong experience translating business processes into functional requirements, user stories, and acceptance criteria
• Experience supporting enterprise CRM implementations or platform transformations
• Solid understanding of sales lifecycle management (lead → opportunity → quote → revenue)
• Ability to translate operational and business language into structured technical requirements
Comfortable operating in complex, enterprise environments with governance and change management
Nice to Have Skills & Experience
• Familiarity with API concepts and system integration patterns
• Experience in healthcare or other regulated industries
• Familiarity with Agile delivery practices and tools such as Jira and Confluence, including exposure to backlog tracking, documentation, and collaboration workflows
Salesforce Revenue Cloud Cert
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.