GRC Manager

Insight Global is seeking a Manager of Governance, Risk and Compliance (GRC) at a large retail client to play a critical mid-level leadership role within the Information Security function, responsible for translating strategy into operational execution across the GRC program. Reporting to the Director of GRC, this role provides daily oversight of analysts and leads, drives process maturity, and ensures consistent delivery of risk, audit, policy, and continuity efforts. The Manager of GRC helps shape the enterprise’s risk posture while mentoring a high-performing team and fostering cross-functional collaboration. This role requires a deep understanding of regulatory frameworks and an ability to communicate complex risk concepts in clear, actionable terms. The ideal candidate will proactively identify control gaps, coordinate effective mitigation, and ensure security efforts remain aligned with evolving business needs.

Enterprise Cyber Risk Management:
- Lead enterprise-wide cybersecurity risk assessments across business units and IT domains.
- Own the accuracy and ongoing maintenance of the enterprise risk register, ensuring it is consistently updated and informed by stakeholder input.
- Collaborate with business and IT leaders to define and apply enterprise risk tolerance thresholds.
- Translate technical risk findings into actionable, business-relevant recommendations.
- Identify and escalate systemic risks that could materially impact operations or compliance.
- Monitor industry trends, threat intelligence, and regulatory changes to adjust risk posture.
- Deliver clear, timely risk reports and dashboards to senior leadership and governance bodies.
- Implement structured risk governance processes, including review cycles and escalation protocols.
- Implement automated GRC tools and data analytics to improve cybersecurity risk management efficiency and accuracy.
- Develop KPIs and KRIs for the security organization and maintain tactical and strategic dashboards to monitor risk and compliance efforts.

Management & Collaboration:
- Oversee GRC team operations, assigning work, setting priorities, and ensuring effective collaboration.
- Partner with senior leadership and business stakeholders to align GRC efforts with enterprise goals.
- Foster a high-performing, collaborative team culture through coaching, accountability, and career development.

Business Continuity and Disaster Recovery (BC/DR):
- Lead collaboration with IT and business leaders to identify mission-critical applications and conduct comprehensive BIA, define RTO/RPO, and recovery procedures.
- Develop dependency mappings for critical systems with application and infrastructure teams.
- Oversee documentation of recovery procedures, including technical and business continuity procedures.
- Lead tabletop exercises and failover/failback recovery testing with IT and business users.
- Identify gaps in the BC/DR program and take ownership of remediation.
- Ensure business continuity objectives are effectively aligned with IT capabilities to support organizational resilience during disruptions.
- Contribute to recovery planning efforts and facilitate coordination among IT and business teams to ensure effective response during disruptions.

Vendor Risk Management:
- Partner with the procurement and legal teams to integrate cybersecurity function into the overall process, mitigating supply chain risks for the company.
- Manage third-party risk processes, including assessments and reviews. Continuously identify opportunities for improvement to enhance its effectiveness and efficiency
- Escalate high-risk vendor issues to leadership and work with business stakeholders to develop and execute mitigation plans.
- Oversee monthly reporting on security assessments of AI vendors, provide expert analysis to leadership on AI-related risks and recommend strategic actions to resolve identified issues.
- Establish and manage a comprehensive set of criteria and assessment questions to support third-party risk management activities.

Managed Security Service Provider (MSSP) and Third-Party Security Incidents:
- Own vendor incident response governance program and playbooks.
- Ensure vendors provide formal evidence of incident containment and remediation and ensure compliance with security requirements before closing a third incident.
- Consolidate third party incident and GRC-owned MSSP results into executive dashboards.
- Embed incident response obligations into contracts and procurement.

Audit and Compliance:
- Oversee internal/external audit readiness and evidence collection.
- Ensure compliance with SOX, PCI, and privacy frameworks.
- Serve as audit liaison for the GRC function.
- Act as the primary contact for internal audit and take ownership of recreating risk and compliance assessment findings.

Policy Implementation:
- Manage the policy lifecycle from creation through enforcement.
- Ensure policies align with frameworks like NIST and PCI DSS.
- Ensure the organization adheres to all relevant policies and standards.

Cybersecurity Education:
- Manage company-wide security training programs.
- Strategically identify education and awareness needs based on enterprise-wide cybersecurity threats and business priorities.
- Establish metrics to evaluate the success of training initiatives, including trends in knowledge retention, behavior changes, and overall effectiveness of the security culture.
- Oversee continuous improvement of the training curriculum, ensuring it evolves to address new threats and compliance requirements.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 8+ years in security governance, risk, or compliance roles.
- Demonstrated success in leading cross-functional projects.
- Deep understanding of controls, audits, and frameworks.
- Maintain relevant certifications such as CISM, CISSP, or CISA.
- Communicate effectively with technical and non-technical stakeholders.
- Resolve conflicts and drive consensus across teams.
- Provided leadership and oversight for a cybersecurity team of 3+ members
- Mentor team members and model professional behavior.
- Bachelor's degree in Information Systems, Cybersecurity or related field required; Master's preferred.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.