Job Description
We are looking for a Serialization Analyst who will be working fully remote for a global team who is led out of New Jersey. This role is responsible for executing the operational capability for several programs including serialization and traceability for the client's products. They will serve as a point of contact and have day-to-day operational leadership with triage support for customers as they report daily issues, and will be responsible for documenting and monitoring intakes that come through their mailbox. They will be helping to resolve customer issues by partnering with more senior team members with expertise in this field, updating standard operating procedures as needed. This is a long-term contract, as we expect demand to peak and continue throughout the remainder of the year and for years to come. There is opportunity for conversion to full-time upon positive performance.
The pay for this position ranges from $40-$50/hr based on experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
* 2+ years of supply chain analysis experience
* Advanced excel skills (data validation, running scenarios, etc....macros preferred)
* Strong oral and written communication skills
o Experience triaging customer reported issues directly with customers and internal partners
* Root cause analyses and process improvement mindset
Nice to Have Skills & Experience
* Serialization or UDI Experience
* Strong system applications experience (SAP ATTp)
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.